1. Overview1

As a laboratory providing online reports, we do not ship physical items. All test results and reports are delivered electronically through our secure online platform.
 

2. Delivery Methods

Email Notification: Clients will receive an email notification once their test results are ready. The email will include a link to access the online portal where reports can be viewed and downloaded. Online Portal: Clients can log in to our secure online portal using their unique credentials to access their test results and reports.
 

3. Delivery Timeframes

Standard Reports: Most standard test results will be available within [specified time frame, e.g., 3-5 business days] from the receipt of the sample. Specialized Tests: Results for specialized tests may take longer and will be available within [specified time frame, e.g., 7-10 business days] from the receipt of the sample.
 

4. Accessing Reports

Login Credentials: Clients must use the login credentials provided during the registration process to access the online portal. Forgotten Passwords: If you forget your password, you can reset it using the "Forgot Password" link on the login page. Follow the instructions to reset your password and regain access to your account.
 

5. Security

Data Protection: We use advanced security measures to protect your personal information and test results. All data is encrypted during transmission and storage. Account Security: Clients are responsible for keeping their login credentials confidential. Please notify us immediately if you suspect any unauthorized access to your account.
 

6. Customer Support

If you experience any issues accessing your reports or have any questions, please contact our customer support team:

Email: [email protected]
Phone: +91 7862977056
 

7. Disclaimer

While we strive to deliver reports within the specified timeframes, unforeseen circumstances may cause delays. We will notify clients promptly if there are any delays in delivering their test results.